PROMOTION OF
ACCESS TO
INFORMATION ACT
A guide to requesting information Bidvest Bank Holdings Limited manual promotion of access to information act (No. 2 of 2000)
Introduction
This manual has been compiled in compliance with the provisions of the above Act, and lists the records in the possession of the following companies:
- Bidvest Bank Limited - Reg. No. 2000/006478/06
- Bidvest Bank Holdings Limited - Reg. No. 2000/006449/06
Contact information
Managing Director
P O Box 185
Johannesburg
2000
11th Floor
Rennie House
19 Ameshoff Street
Braamfontein
Telephone: 011 407 3000
Telefax: 011 407 2117
Guide to the Act
The Human Rights Commission is required in terms of section 10 of the Act to produce a guide to the Act. The Commission may be contacted at Private Bag 2700, Houghton 2041, phone 011 484 8300.
Records available in terms of other legislation
Records of the companies are available in accordance with the following legislation:
- Companies Act
- Trade Marks Act
- Income Tax Act
- Unemployment Insurance Act
- Value Added Tax Act
- Compensation for Occupational Diseases and Injuries Act
- Basic Conditions of Employment Act
- Employment Equity Act
- Skills Development Levies Act
- Banks Act
- Financial Intelligence Centre Act
- Prevention of Organised Crime Act
- Financial Advisory and Intermediary Services Act
- National Credit Act
- Home Loan and Mortgage Disclosure Act
Request for access to records
A request for access to records of either company must be in the prescribed form and contain the following information:
- particulars of the requester, including a postal address or fax number in the Republic;
- particulars of the records requested;
- particulars of the right to be protected or exercised;
- an explanation of why the record is required;
- proof of the capacity of the requester, if the request is made on behalf of some other person.
The prescribed fee will be charged for every request for access to records. In addition, the prescribed fees for copying and access (determined in accordance with the time necessary to prepare the records) will be charged.
List of records
The companies have the following records:
Company secretarial - Company statutes
- Registers
- Minutes of meetings
- Statutory returns
- Share certificates
- Trading licences and trademark certificates
Bidvest Bank Limited has the following records:
Internal audit and compliance- Timetables and plans
- Working papers and reports
- Compliance manual
Security - Investigation files and reports
- Insurance claim files
Operations - Client information and agreements
- Supplier agreements
- Security documents
- Policies and operating procedures
- Reports and supporting documents
- Products and services information
Information technology- System documentation and manuals
- Minutes of meetings
- Project, disaster recovery and implementation plans
Administration- Intranet
- Correspondence with internal and external parties
Finance- Financial statements
- Monthly pack and trial balances
- Ledgers
- Budgets and forecasts
- Reports and returns
- Bank account records
- Copy invoices, statements and credit notes
- Income Tax Files
- Journals
- Creditors statements & invoices
- Reconciliations
Human resources- Policies and procedures
- Employee information
- Personnel files
- Agreements
- Forms and applications
- Standard letters and notices
- Workplace and Joint Consultative fora records
- Benefit arrangements rules and records
General- Various committees’ terms of reference and records
- Documents taken over from Ons Eerste Volksbank